Delivery & Returns

Delivery

All orders placed before 2pm on Monday to Friday are dispatched the same day, subject to availability.

Orders placed after 2pm on a weekday will be sent out the next working day. Orders placed after 2pm on Friday will not be dispatched until Monday.

When your order has been dispatched you will receive an email letting you know and this will also include any tracking numbers, if applicable.

United Kingdom

  • Standard Delivery
    For all UK orders, we offer FREE standard delivery which is usually sent via Royal Mail. This service normally delivers in 2-5 days depending on location.

  • Next Working Day Delivery

    Next working day delivery is available for orders placed before 2pm from Monday to Friday.

    Important: Orders dispatched on a Friday will NOT arrive on Saturday or Sunday.  The order will be delivered on the following Monday - as long as it is not a bank holiday Monday.

    Orders placed after 2pm will be dispatched the next working day. On a Friday this means the order will be dispatched on the following Monday for a Tuesday delivery - as long as the Monday is not a bank holiday.

  • Please Note: No orders are dispatched on Weekends or Bank Holidays.

International

International orders are priced during the checkout depending on the weight of your order. A delivery estimate will also be provided which depends on the service you choose.

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Returns

As customers ourselves we know that being able to return items for any reason is very important.

Therefore we offer a 60-day returns policy which means you can return your items for a full refund (or exchange) within 60 days of receipt.

Exchanges

If you would like to exchange an item, please return your order using the process below and place a new order for your preferred item.

Returns Process

  • Returned items must be in the same condition as when received with all original packaging and labels intact.
    (If your items are damaged or defective, please contact us so we can assist you)
  • Please do not remove tags or discard packaging if you intend to return items for any reason
  • The cost of the return will be paid by the customer
  • Please include your name and order number, specifying you would like a return, write this on the packing sheet if possible
  • We recommend using a tracked service to ensure your items are returned to us safely.

Please package the items securely and send them to us at the following address:-

Military Kit
Unit 7 Hattersley Industrial Estate
Stockport Road
Hyde
SK14 3QT

On receipt of your goods, your refund will be actioned promptly, normally within 1-2 weekdays.

If there are any questions, issues, or concerns about any of our delivery and returns information, please contact us and we will be happy to assist you.

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